Click onto “Account” and you will get a detailed overview of your
account. Here you see your current plan, how much add-ons you have in
your Workspace or how many Download Credits you still can use for
converting. You can easily change your plan, manage add-ons or order
extra Download Credits.
Will my account get terminated automatically if my payment is late?
If we are not able to process your credit card on your billing date, our system will put the account on hold temporarily and send up to two notices, each message sent one week apart, to the contact email address that you listed on your account. The ...
Open The User Menue
Login to your edelpaper Workspace. In the navigation bar in the upper right hand corner you will find your Account name (this is the name you signed up with). When you mouse over your name a drop down menu will open up. This drop down menu has 8 ...
How do I get billed in the Professional plan?
You get billed each month or year (depending on what plan you selected) on your billing date. The credit card on file for your account will be charged for your upcoming billing period. Your billing date is the date your bill is generated. This is ...
I'm using the Professional plan in the edelpaper service and I need more Permalinks in my Workspace, what can I do?
In case you need more Permalinks in your Workspace– just order a Permalink add-on. One extra Permalink per month costs $5.90. If you order an extra Permalink in the Professional annual plan you only have to pay $59 per year. In a pack of 10 extra ...