What happens after my 30-day free trial?

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• If I subscribe to a 30-day free trial for the Professional plan with a monthly payment and upgrade to the annual payment before the 30 day free trial expires, when does my billing plan start?

  Your billing for the upgraded plan will begin after the 30-day trial.

• How does the 30-day free trial work?

  The first 30 days are absolutely free. You can quit at any time during these 30 days and pay nothing. We ask for your billing information up-front to reduce fraud and to prevent service interruption.

• I'm a customer of the Professional plan – what happens when I order add-ons in the middle of a billing period?

  On the day of the ordering of the extra add-on we will bill you on a pro rata temporis basis for the ordered add-on until your next normal billing date comes up.

• How do I get billed in the Professional plan?

  You get billed each month or year (depending on what plan you selected) on your billing date. The credit card on file for your account will be charged for your upcoming billing period. Your billing date is the date your bill is generated. This is ...

• How do I upgrade form edelpaper Free plan to edelpaper Professional plan?

  Login to your edelpaper Workspace. Mouse-over your name in the menu bar (upper right hand corner) and click on subscription. A new window will open up and you can upgrade to the edelpaper Professional plan. Now you only have to enter your billing ...