Where and how can I change my billing details?

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• If I subscribe to a 30-day free trial for the Professional plan with a monthly payment and upgrade to the annual payment before the 30 day free trial expires, when does my billing plan start?

  Your billing for the upgraded plan will begin after the 30-day trial.

• I'm a customer of the Professional plan – what happens when I order add-ons in the middle of a billing period?

  On the day of the ordering of the extra add-on we will bill you on a pro rata temporis basis for the ordered add-on until your next normal billing date comes up.

• Can I change the name of the used PDF file in the Workspace?

  Yes, you can. Please log yourself into your edelpaper Workspace. Then click onto your edelpaper – in the right hand side a box with all possible customizations is shown. Please click onto settings and then on "Menubar Settings". Now enter the name of ...

• How do I upgrade form edelpaper Free plan to edelpaper Professional plan?

  Login to your edelpaper Workspace. Mouse-over your name in the menu bar (upper right hand corner) and click on subscription. A new window will open up and you can upgrade to the edelpaper Professional plan. Now you only have to enter your billing ...

• I'm using the Professional plan in the edelpaper service and I need more Permalinks in my Workspace, what can I do?

  In case you need more Permalinks in your Workspace– just order a Permalink add-on. One extra Permalink per month costs $5.90. If you order an extra Permalink in the Professional annual plan you only have to pay $59 per year. In a pack of 10 extra ...